Policies & Procedures

SPECIALISING IN DEMENTIA & RESIDENTIAL CARE IN NOTTINGHAM

Clifton View has a rolling staff force to provide 24/7 care. We use a staffing ratio to ensure all residents are cared for at all times, whether it be day or night.

When joining the team all staff are required to complete a thorough induction and all mandatory training, which is completed in-house before working with residents. After this is completed, staff are given the option to do additional training to enhance their knowledge. Staff are then continuously supported with supervisions and staff meetings to keep an open conversation and allow them to ask questions or offer opinions of how we can improve.

All staff are offered the opportunity to work towards an NVQ in health and social care starting at Level 2 up until Level 5 as well as completing their care certificate. Progression is encouraged at Clifton View and we support staff to do this and reach their potential.

These staff include:

Manager

Deputy Manager

Senior Administrator

Care Coordinators

Receptionist

Night team leader

Activities coordinators

Senior Carers

Carers

Cooks

Kitchen Assistants

Head of Domestic

Domestic team

Laundry Team

Maintenance